Graphene is a unique management and technology consulting firm. We believe that superior business results can only be achieved with the right mix of industry insight, strategic alignment, business process acumen, people effectiveness and technology integration. Lasting value requires that solutions be both durable and flexible to address evolving business needs.
Our team of highly experienced professionals possesses the blend of skills required and consistently craft solutions of exceptional lasting value for our clients. This is evident by the long term client relationships we maintain. Our clients frequently engage us on project after project because we consistently bring the right people with the right skills and deliver lasting value.
Sara Hale, Managing Partner
Sara Hale, Managing Partner of our Cloud Solutions practice. Sara is a seasoned consulting executive with 15 years of consulting experience including extensive hands-on experience with advanced technologies. In the past 4 years she has focused on implementing cloud-based solutions including Salesforce.com, FinancialForce, Google Apps and BrightDoor.com.
Education: B.S. Computer Science, Duke University
Tim Hale, Managing Partner
Tim Hale, Managing Partner of our Communications and Media practice. He has 25 years of consulting experience, 21 years as a partner at Accenture, working with leading telecommunications & media companies around world. Tim has deep knowledge of industry business processes, data structures and operational systems. He also successfully led many large, complex transformation programs utilizing a global delivery model. He is presently focused on cloud-based solutions and innovative, domestic delivery models.
Education: B.S. in Commerce, McIntire School of Commerce, University of Virginia
Andy Baer, Managing Director - Strategic Services
Andrew Baer is the Managing Director of Graphene’s Strategic Services practice. Andrew is a 30-year veteran of the IT sector. Prior to joining Graphene in 2012, Andrew was Senior Vice President and Chief Information Officer for Comcast Cable. He also served as Chief Information Officer at Verestar and Vice President of Customer Care Systems for Verizon. Andrew started his career in the consulting industry as a leader at American Management Systems. He has exceptional breadth and depth in the technology industry and brings a dual perspective from his experiences as a senior consultant and a corporate IT leader.
Education: MBA from Cornell University as well as a BS in Finance and Economics from the University of Maryland.
Jennifer Flake, Managing Director - Service Cloud
Jennifer Flake is the Managing Director of Graphene’s Service Cloud practice. Jennifer has 20 years of consulting experience in the technology industry. She has specialized in customer service and communications network solutions. Prior to joining Graphene in 2009, Jennifer was a partner with Accenture in the Communications practice. She is an exceptional project leader and has deep content knowledge about customer service processes and technology. She has worked with a range of technologies in her career and is currently focused on leading edge cloud-based service solutions from companies like Saleforce.com and TOA Technologies.
Education: Jennifer holds an Engineering degree from Virginia Tech.
Lori Lenehan, Managing Director - Sales Cloud
Lori Lenehan is the Managing Director of Graphene’s Sales Cloud practice. Lori has 25 years of Customer Relationship Management (CRM) and Sales Force Automation (SFA) consulting experience. Lori is an expert in multiple CRM & SFA solutions across many industries. She has delivered custom built CRM solutions as well as implemented Siebel at multiple clients. In the past 5 years, Lori has been working with cloud-based CRM & SFA solutions including Salesforce.com. Lori is an expert in the latest Sales Cloud and Marketing Cloud capabilities from Salesforce.com and knows how to leverage them to optimize business results and user adoption. Prior to joining Graphene in 2010, Lori was a partner with Accenture in the CRM and Salesforce practice.
Education: MBA in Finance from George Washington University and a BA in Politicial Science from George Washington University.